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Refund Policy

Twinspired Truth LLC

Last Updated: 11/13/25

1. Return Window

Returns are accepted within 31 days of delivery.

2. Condition of Returned Items

Clothing must be returned:

  • Unworn

  • Unwashed

  • Free of stains

  • Free of odors (smoke, perfume, sweat, deodorant, etc.)

  • With original tags

  • In resaleable condition

We may deny returns that do not meet these standards.

3. Refund Amount

Approved refunds include:

  • Product cost only

Shipping costs are non-refundable unless it was our error.

Refunds go back to the original payment method.

4. Exchanges

If we have the item or size you want in stock, we will exchange it.
If not, we will offer a refund.

5. Non-Returnable Items

  • Final sale items

  • Gift cards

  • Custom items (if ever added)

6. Wrong or Damaged Items

If your order arrives damaged or incorrect:

  • Contact us within 7 days

  • Include photos

We will replace the item or refund you at no cost.

7. Return Shipping Costs

Return shipping is paid by the customer unless the return is due to:

  • Our mistake

  • A defective item

8. How to Start a Return

Email: twinspiredtruth@gmail.com
Include:

  • Order number

  • Reason for return

  • Photos (if damaged)

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